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Plumbers who don't turn up
My views on this are...
Unprintable. It is the height of bad manners. I hear of it happening all the
time and it makes me so angry because it gives all of us a bad reputation.
Paying customers deserve better.
Just been prompted to write this page by a chap from Egham. He just called me
to see if I would travel that far. Turns out he took a day off work earlier this
week to have his boiler repaired. He waited in all day but the engineer didn't
turn up. What an unnecessary waste of time (and a day's holiday) for him - there
are no excuses in my view for that heating engineer, whoever he was.
There's not a lot more to say on this subject except that if you book me,
I'll turn up. I may not be bang on time, but if I can't be reasonably close to
the appointment time, I'll ring you.

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